Frequently Asked Questions
bajkk FAQ — Answers to All Your Questions
Account, deposits and withdrawals, VIP benefits — everything you want to know about using bajkk, all in one place.
Welcome to bajkk. This FAQ page is made specifically for Bangladeshi players so you can get clear, straightforward answers on everything from account login to VIP cashback, depositing money, and fast withdrawals. Find your question from the sections below. If you do not find an answer, contact our 24/7 live chat support.
Go to the bajkk login page and select the "Forgot Password?" option. Enter the mobile number or email you used during registration and a verification code will be sent to you. Enter the code and set a new password. The whole process takes just a few minutes. If you run into any issues, contact us via live chat.
Yes, logging in to bajkk from a new device is completely possible. Just enter your registered username and password to access your account. For your security, a verification code may be sent the first time you log in from a new device. SSL encryption ensures your information stays protected.
After logging in, go to the Account Settings section. There you can update your name, mobile number, and other contact details. Some changes may require identity verification. If you cannot update a specific piece of information, let the support team know via live chat — they will assist you promptly.
A strong password should contain uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !) and be at least 8 characters long. It is best to avoid easily guessable information like your date of birth or name. Do not use a password from another site on bajkk — keep a separate password for each account.
Generally, a username cannot be changed after registration, as it is a permanent identifier for your account. However, if you have a specific reason, contact the support team — they can review the situation and may be able to help. It is best to choose a simple, memorable username at the time of registration.
Players who join the bajkk VIP program receive regular weekly cashback, priority support, and special promotional offers. The higher the tier, the greater the benefits. At higher tiers you can enjoy personalized offers and faster service. It is bajkk's way of showing appreciation to its dedicated players.
Playing regularly on bajkk and staying active on the platform will naturally move your VIP tier up. The more activity you have, the faster you will have the opportunity to reach the next tier. The system monitors your progress automatically — no separate application is needed. You can see your current standing from your VIP dashboard.
Each week, cashback is calculated based on your net losses. Depending on your tier, cashback is added to your account at a set rate at the end of the week. Cashback comes directly to your balance, so it can be used to play again or to withdraw (standard withdrawal conditions apply). The specific rate for each tier is listed below.
bajkk has five VIP tiers, each with a different maximum weekly cashback rate:
- Bronze — up to 0.2% weekly cashback
- Silver — up to 0.4% weekly cashback
- Gold — up to 0.6% weekly cashback
- Platinum — up to 0.8% weekly cashback
- Diamond — up to 1.0% weekly cashback
The Diamond tier is bajkk's highest VIP level. Members at this tier receive up to 1.0% weekly cashback and also have access to priority support, a dedicated personal account manager, and special promotion opportunities. Diamond members receive faster responses from the support team.
Withdrawal requests on bajkk are generally processed within 10 to 45 minutes. Payments are sent at the same fast speed across all methods — bKash, Nagad, Rocket, and Upay. For a first-time withdrawal, identity verification may be required, which can take a little longer.
To withdraw bonus money, the wagering requirement must be met first. For the bajkk welcome bonus, the wagering is calculated at 15 times the bonus amount only. For example, if you receive a ৳2,000 bonus, the bonus winnings become withdrawable only after ৳30,000 in bets have been placed. Once the requirement is met, you can withdraw in the usual way.
The minimum withdrawal limit on bajkk is ৳500. Withdrawal requests below this amount cannot be made. However, if your balance is ৳500 or more, you can request a withdrawal at any time — via bKash, Nagad, Rocket, or Upay.
Money normally arrives within 45 minutes. If it takes longer than that, first verify that the payment number on your account is correct. If the issue persists, contact live chat with your transaction reference number. The support team will investigate quickly and provide a resolution.
Yes, withdrawals on bajkk are available 24 hours a day, 7 days a week. Whether it is nighttime or a public holiday, you can submit a request at any time and money is typically sent within 10–45 minutes. The support team is also active 24/7, so help is available whenever you need it.
Log in to your bajkk account and go to the Cashier or Deposit section. Select bKash and enter the amount. Confirm with your bKash PIN by following the on-screen instructions. The minimum deposit amount is ৳300. Once the payment is successful, it will be added to your balance within a few minutes.
Absolutely. Nagad is a fully supported payment method on bajkk. Select Nagad on the deposit page, enter the amount, and complete the steps as directed by Nagad. Deposits can start from ৳300. Nagad users enjoy the same fast transaction experience available with other methods.
bajkk currently supports transactions through four mobile financial services: bKash, Nagad, Rocket, and Upay. Rocket is the mobile wallet service of Dutch-Bangla Bank. Both deposits and withdrawals can be made through all four methods. The minimum deposit is ৳300 and the minimum withdrawal is ৳500 — the same rules apply across all methods.
The minimum deposit amount on bajkk is ৳300 — this is the same for all payment methods. A deposit of ৳300 gives you access to all games and betting options, and you will also qualify for the welcome bonus. A 200% bonus of up to ৳15,000 is available on the first deposit.
In most cases, deposits appear in your balance within a few minutes. If it has not arrived after waiting more than 15 minutes, check your payment app's transaction history to confirm the payment was actually completed. Take a screenshot of the successful transaction and contact live chat — the support team will resolve the matter quickly.
Still have questions? We are ready to help
The bajkk support team is available in Bengali and English, seven days a week, twenty-four hours a day.
Live Chat
24/7 instant help
Email
[email protected]