bajkk's Privacy Policy

1 Information We Collect

We collect various types of information in order to provide services on the bajkk platform. This information comes from two main sources — first, what you provide directly; second, what is collected automatically from your usage patterns.

1.1 Information You Provide Directly

When you register an account on bajkk or contact us, the following information is collected:

• Full name and age (required for age verification — only users aged 21 or above may use the service)
• Mobile number and email address
• National ID or other identity document details (for identity verification purposes)
• Residential address
• Payment information — bKash, Nagad, Rocket, or Upay account numbers
• Login credentials (passwords are stored in encrypted form)

1.2 Automatically Collected Information

When you use bajkk, certain technical information is logged automatically. This is used to ensure the security and performance of the platform:

• IP address and device identification information
• Browser type and operating system information
• Session duration and page visit patterns
• Gaming activity, betting history, and transaction records
• Information collected from cookies and similar tracking technologies

2 Purpose of Using Your Information

bajkk uses your collected information only for the following purposes. We are committed to maintaining transparency in every use of your information:

2.1 Account Management and Security

Your name, age, and contact information are needed to create, manage, and secure your account. bajkk's security team uses this information to detect unauthorized access, fraud, and suspicious activity.

2.2 Transaction Processing

Payment information is used to correctly process your deposit and withdrawal requests. The minimum deposit on bajkk is ৳300 and the minimum withdrawal is ৳500. Withdrawal requests are generally processed within 10 to 45 minutes.

2.3 Customer Support

When you seek assistance through bajkk's 24/7 live chat or email, your account information is used to resolve your issue quickly and effectively.

2.4 Ensuring Responsible Gaming

bajkk ensures responsible gaming by monitoring patterns in your gaming activity. If any user's behavior appears potentially problematic, they are provided with the necessary support.

2.5 Platform Improvement

Overall usage patterns are analyzed to further improve the user experience. This analysis is conducted at a completely anonymized statistical level.

3 Data Storage and Security Measures

bajkk gives the highest priority to the security of your information. We keep all your information protected using industry-standard technology.

3.1 Encryption Technology

All data transfers between your device and bajkk's servers are secured through SSL (Secure Sockets Layer) encryption. This means no one can read or alter your information in transit.

3.2 Secure Server Infrastructure

bajkk's servers are protected by both physical and digital security measures. Only authorized personnel can access your information, and every access is logged.

3.3 Password Protection

Your password is never stored in plain text. Passwords are encrypted using advanced hashing algorithms. No bajkk employee can view your password.

3.4 Data Retention Period

Your information is retained for as long as your account is active. Even after account closure, transaction records must be retained for a specified period in accordance with legal and financial regulations.

4 Sharing Information with Third Parties

bajkk never sells your personal information or shares it with third parties for advertising purposes. However, limited information sharing may be necessary in certain specific circumstances:

4.1 Payment Processors

Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete your transactions. Each of these organizations follows its own strict privacy policy.

4.2 Legal Obligations

In response to a court order or a legitimate request from a government authority, sharing information with law enforcement may be required. In such cases, bajkk provides only the minimum information necessary.

4.3 Technology Service Providers

Certain technology services are used to operate the platform (such as cloud hosting and analytics). These providers work on behalf of bajkk and may not use your information for their own purposes. Strict confidentiality agreements are maintained with each service provider.

4.4 Business Transfers

In the event of a business merger or acquisition, your information may be transferred. However, in such circumstances the new party will be required to comply with the terms of this privacy policy.

5 Cookies and Tracking Technologies

bajkk uses cookies to improve the user experience and ensure security. Cookies are small data files stored in your browser.

5.1 Essential Cookies

These cookies are essential for the core functioning of the website. They are used to maintain login sessions, perform security checks, and prevent fraud. Disabling these cookies will cause the website to not function properly.

5.2 Functional Cookies

These cookies are used to remember your preferences — such as language selection and account settings. They make your bajkk experience more convenient and personalized.

5.3 Analytical Cookies

Anonymous analytical data is collected to understand which parts of the platform are used most. This information helps bajkk deliver better services.

5.4 Cookie Controls

You can delete or disable cookies at any time from your browser settings. However, disabling essential cookies may limit some features of bajkk.

6 Your Rights

You have several important rights over your personal information on bajkk. We fully respect these rights.

• Right to Access: You can find out at any time what information bajkk holds about you.
• Right to Rectification: If any of your information is incorrect or outdated, you have the option to request a correction.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this will not apply where legal retention obligations exist.
• Right to Restrict Processing: You may request that the use of your information be limited for a specific purpose.
• Right to Data Portability: You have the right to receive your own information in a structured, readable format.
• Right to Object: You have the right to object to certain types of processing of your information.

To exercise these rights, contact the bajkk support team. We will try to respond to your request as quickly as possible.

7 Protection of Minors' Information

bajkk is intended only for users aged 21 or above. We do not knowingly collect information from or provide services to minors.

An age verification step is included in the registration process. If we discover that a minor's information has been collected inadvertently, it will be deleted immediately and the associated account will be closed.

If a parent or legal guardian believes that a minor is using bajkk, please notify our support team.

8 International Data Transfers

bajkk's server infrastructure may be located in various countries. If your information is transferred outside Bangladesh, the same standards set out in this privacy policy are ensured.

For international data transfers, bajkk takes appropriate safeguarding measures, including contractual terms and industry-standard encryption technology.

9 Changes to This Policy

bajkk reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address
• A clear notice of the changes will be displayed on the website
• The "Last Updated" date at the top of this page will be changed

Continuing to use bajkk after any changes will be considered acceptance of the updated policy. If you object to any changes, please contact our support team before closing your account.

10 Links to Other Websites

bajkk's website may occasionally reference third-party content. However, bajkk is not responsible for the privacy practices of these external providers.

Before using any other platform, you are advised to read their own privacy policy. bajkk only guarantees the protection of information on its own platform.